Technology solutions to fit every business need.

Who We Are

Island Technology Solutions Inc. is a locally owned and operated business (since 2006) and is the exclusive Sales Agent for Xerox Canada Ltd. on Vancouver Island, the surrounding Gulf Islands and Powell River in beautiful British Columbia.

The relationship that we have with Xerox (as a Sales Agent) is somewhat of a “hybrid” sales and service model which is unique in the office technology solutions market. Essentially, our job is to help Xerox promote their award-winning product line and to work diligently on behalf of our customers to find a solution which works best for them. What it means to you is a winning combination that creates the best of both worlds – the flexibility and responsiveness that you would expect from a local business backed by the power and resources of a Fortune 500 Company. From all angles, you can be sure that you are in great hands.

We are proud to be chosen to represent the recognized world leader in document technology solutions and look forward to having the opportunity to help you find the solution that best suits your business.

Our Market – Big and Small

Making informed decisions in office technology is important for all businesses and organizations, from very small home-based operations to large corporations, educational and medical institutions and government. We have in depth experience with all types of businesses and our team of professionals is trained to provide assistance to any type or size of organization. If you think you are too small, please don’t hesitate to call. Even the purchase of a small printer can have a big impact on your bottom line.

Our Approach

Some may think of office equipment as a necessary evil that performs routine functions – we recognize that it is an integral part of your organization’s strategy and success.

Our team is dedicated to staying on top of office productivity trends and is fully-trained in uncovering the best solution to fit your office environment. We believe that making informed decisions about your office technology is critical to your success. Therefore, our preferred approach is to help you walk through all of the relevant factors including the potential impact of your technology on your office environment, employee productivity and your business image as well as the costs, hidden costs, and benefits associated with all of those factors.

Our first visit with you will include a no-obligation, no-pressure office assessment where our only objective will be to understand your unique business environment and needs. Following this, our experienced team will collaborate with you to come up with some options and solutions that will suit your individual business situation. We know that your time is precious, and we can generally do all of this in under an hour, at your convenience, and right at your place of business. Following this initial assessment, our goal is to build a relationship of mutual trust and become a true business partnership for many years to follow. Our team is dedicated to providing superior customer service throughout and after the sale – whether you need training, service, or need any additional information, we aim to get you what you need as quickly as possible so that you can get on with your business.

We hope you will give us the opportunity to demonstrate our values to you. Give us a call or email us anytime to set up your no-obligation office assessment.

J. D. Power and Associates Certification

Xerox is the first (and only) document management technology company awarded the J.D. Power and Associates Certification for outstanding Technical Service and Support five years running 2006, 2007, 2008, 2009, 2010. Experience the superior support behind every Xerox Solution.

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